#HAWMC Day 5
"If time and money were no object, what should happen in health care?
First, allow the humanity of the participants to come through in each relationship. Let's be neighborly. Let's respect those involved. Let's protect each other by sharing potential benefits and harms of available options. Let's be humans first, patients and doctors later. Let's make sure we honor and value our worth as humans. Let's make sure we protect each other from unnecessary expense or harm.
How might this happen?
I like human centering as a strategy for the patient- physician dyad. If we center on our humanity, we are more comfortable and respectful as we shift through various roles (such as teacher- learner, consumer- consumer coach, patient- physician, steward of resources- steward of resources, etc.) during each clinical engagement.
Neighborliness helps, too. I wrote this post a couple years ago as part of developing the Human Centered Health Home (HCHH):
Wednesday, July 28, 2010
The Human Centered Health Home: Protected and Neighborly
I wonder if our medical care system could explore becoming more neighborly. Shouldn't people be safe in the system? Shouldn't we have a safe area where we could rely on a simple set of rules and personal relationships to deliver honest communication about important issues? What about expanding a neighborhood health care concept? (without willow trees). What about timely information sharing in the context of ongoing relationships?
Would it be neighborly to work together toward mutually beneficial outcomes? Would it feel comforting if we would apprise each other about risks and benefits of our considerations? Would we expect mutual revelation of reasonable estimates of pain, suffering and expense? Would we find an "adult" switch to provide respectful feedback to keep each other in line? Would we try to protect each other, our friends and our families from undue hardship?
Would it be neighborly to use sociotechnical innovation such as social media via cyberspace to relate in a timely manner?
A Human Centered Health Home (HCHH) could be a step in the right direction. Humans first, caring and neighborly, is possible as we head toward the next wave of health care. Just imagine..